Why Photos Fail on the Passport Seva Portal
Passport Seva and Indian mission portals validate exact 630×810 px dimensions, file extension, filename characters, and ICAO biometric coverage (80%–85% face height) on upload.
Fixing "Image Size Is Not Correct" (630×810 px)
Square visa crops or generic print ratios do not match 630×810 px and trigger "Image size is not correct." Scaling an image without cropping first stretches facial proportions, whereas cropping directly to the 630×810 px aspect ratio preserves natural geometry while keeping byte size below 250 KB (256,000 bytes).
Why "Nothing Found to Be Uploaded" Happens on Valid JPEGs
Phone gallery exports like WhatsApp Image filenames contain spaces, parentheses, and timestamps that cause older Passport Seva upload scripts to fail silently. Similarly, HEIC or renamed PNG files fail JPEG header checks. Downloading passport-seva-photo-630x810.jpg gives you a baseline sRGB JPEG with a clean ASCII name.
ICAO Biometric Rules Checked at PSK, POPSK, and Missions
- Remove all eyeglasses: Frames and lens reflections trigger automated quality warnings and counter rejections.
- Uniform plain white background: Avoid cream, grey, or shadowed walls behind your ears and shoulders.
- 80%–85% close-up framing: Look straight into the lens with mouth closed, neutral expression, and both ears and forehead visible.